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Quantectum means Quantectum AG, with its registered office at Churerstrasse 80, 8808 Pfäffikon, Switzerland. This privacy policy explains how Quantectum uses the personal data collected from you when you use our website www.quantectum.com, when you cooperate with Quantectum and use Quantectum services, respectively.

What data do we collect?

Quantectum collects the following data:
•    Personal identification information (Name, address, e-mail address, phone number, etc.).
How do we collect your data?
You directly provide Quantectum with all of the data we collect. We collect data and process data when you:
•    register online for any of our products or services;
•    voluntarily complete a customer survey or provide feedback via e-mail;
•    use or view our website via your browser's cookies.

On what legal basis and for what purposes are your data processed?

Your personal data will be processed with your consent or based on one of the other legal bases provided by GDPR.
Data processing within the scope of your consent (Art. 6 para. 1 (a), 7 GDPR)

When you give us your consent for processing of your personal data, it will be processed exclusively for the purposes and to the extent agreed in the declaration of consent. We use your personal data to provide you with information about our services and products, or products and services of third parties and for communication with you. In doing so, we use the following communication channels, depending on the information you have provided us with: Phone, e-mail, SMS, post or social media.

You can also revoke any consent you have given us at any time with effect for the future. To do so, simply write to our e-mail info@quantectum.com.  If you revoke such consent, this will have no effect on the fulfilment of our potential contractual obligations, but we will no longer use your data for the purposes indicated in the consent declaration.

Data processing for the fulfilment of contractual obligations (Art. 6 Para. 1 (b) GDPR)

We process company, contact, administrator and other contractual data for the provision, administration and invoicing of products and services purchased by you as well as for the fulfilment of (pre-)contractual obligations with you, our supplier or business partner. More information on the processing of personal data for the fulfilment of contractual obligations can be found in our Terms and Conditions. We process your data to inform by telephone, post, SMS or e-mail (depending on the information you have provided us with) about changes or any important information concerning your contract, for example an adjustment of the monthly fee, changes in the scope of services or temporary restrictions of our services (e.g. due to maintenance work).

Data processing for the fulfilment of legal obligations (Art. 6 para. 1 (c) GDPR)

The processing of personal data may be necessary for the purpose of fulfilling various legal obligations (e.g. data relevant to tax and duty legislation). Please note that we may be obliged to provide courts and administrative authorities with information about your personal data processed by us if there is a legal basis for doing so. In such case, we will inform you immediately about the transfer, unless we are obliged to keep this information confidential by law or by order of a court or administrative authority. We reject requests for information without an appropriate legal basis.

Data processing for purpose of legitimate interests (Art. 6 para. 1 (f) GDPR)

Data processing may be carried beyond the actual fulfilment of the contract for purpose of our legitimate interests or legitimate interest of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms, which require protection of personal data. A data processing for the protection of legitimate interests is carried out, for example for the protection of the company's assets as well as our employees and business partners.

How will we use your data?

Quantectum collects your data so that we can:
•    manage your account;
•    e-mail you with special offers on other products and services we think you might like;
•    analyze customer surveys.

How do we store your data?

Quantectum securely stores your data at company’s premises in Switzerland and Slovenia (Europe). Quantectum warrants that it maintains and shall continue to maintain appropriate and sufficient technical and organisational security measures to protect your personal data against accidental, unlawful destruction or accidental loss, damage, alteration, unauthorised disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing.

Quantectum will keep your personal data for no longer than is necessary to fulfil the purposes for which the personal data are processed. After that, we will delete your data. It is also possible that instead of deleting the data, it may be made anonymous. In this case, any personal reference will be irretrievably removed, meaning that the obligations to erasure of data under data protection law will no longer apply.

Marketing

Quantectum would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Quantectum from contacting you for marketing purposes.

What are your data protection rights?

Quantectum would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
Right to information (Art. 15 GDPR) - You can demand confirmation from us as to whether and to what extent we are processing your data. We will however not disclose details of our company and business secrets within the scope of our duty to provide information. In order to protect your data, it may be necessary to carry out an identity check, upon any request for information. 

The right to rectification (Art. 16 GDPR) - You have the right to request that Quantectum correct any information you believe is inaccurate. You also have the right to request Quantectum to complete information you believe is incomplete.

The right to erasure (Art. 17 GDPR) - You have the right to request that Quantectum erase your personal data, under certain conditions.
The right to restrict processing (Art. 18 GDPR) - You have the right to request that Quantectum restrict the processing of your personal data, under certain conditions.

The right to object to processing (Art. 21 GDPR) - You have the right to object to Quantectum's processing of your personal data, under certain conditions.
The right to data portability (Art. 20 GDPR) - You have the right to request that Quantectum transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one (1) month to respond to you. If you like to exercise any of these rights, please contact us at our e-mail: info@quantectum.com

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

Quantectum uses cookies in a range of ways to improve your experience on our website, including:
•    understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

•    Necessary Cookies

These cookies are necessary for the functioning of the website and cannot be deactivated in your systems. In general, these cookies are only set in response to actions you take in response to a service request, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block these cookies or to notify you about these cookies. However, some areas of the website may not function properly.

•    Performance Cookies

These cookies enable us to count visits and traffic sources so that we can measure and improve the performance of our website. They help us answer questions about which pages are most popular, which are least used and how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we cannot know when you visited our website.

•    Functional cookies

With these cookies, our website is able to provide extended functionality and personalization. They may be set by us or by third parties whose services we use on our pages. If you do not allow these cookies, some or all of these services may not function properly.

•    Social-Media-Cookies

These cookies are set by a number of social media services that we use on the Site to enable you to share our content with your friends and networks. These cookies are able to track your browser across other websites and create a profile of your interests. This may affect content and messages you see on other websites. If you do not allow these cookies, you may not be able to use or view these sharing tools.

•    Google Analytics

On our websites we use Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by cookies about your use of this website is usually transferred to a Google server in the USA and stored there. However, by activating IP anonymisation, your IP address will be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area before.

We use the following cookies on our website:

  • PHPSESSID
    Thi cookie generated by applications based on the PHP language. This is a general-purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site. The main purpose of this cookie is: Strictly Necessary.
  • _ga
    This cookie is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. The main purpose of this cookie is: Performance.

Cookies cannot run programs or infect your computer with viruses. A cookie does not give us any access to your system or personal information.

How to manage cookies?

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites

Quantectum website may contain links to other websites. Quantectum privacy policy applies only to Quantectum website, so if you click on a link to another website, you should read their privacy policy.

Changes to our Privacy & Cookie Policy

Quantectum keeps its privacy policy under regular review and places any updates on Quantectum web page, we therefore recommend you review it regularly for new features or changes. This privacy policy was last updated on 4 March 2022.

How to contact us?

If you have any questions about Quantectum’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

E-mail us at: info@quantectum.com